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November
2008 Newsletter
The
Opportunity for Changing the Way We Work
Theresa
Rose, Director, Group Product Management, Medavie Blue Cross
Many
employees now have access to workplace wellness programs. To various
degrees, many employers actively promote health, fitness and good
nutrition through initiatives such as contests, fitness subsidies
and onsite education programs. Today, 67 per cent of Canadian health
plan members evaluate their health as being excellent or very good,
and 88 per cent state they eat well and exercise regularly.1
In
theory, investing in wellness is a win-win: employees receive support
to improve their overall health, and employers reap the benefits
of having happier and healthier workers. After talking about workplace
wellness for years now, and seeing programs implemented, we should
see an improvement in the overall health of the Canadian workforce,
right?
Wrong.
While employees feel they are eating better and exercising more,
which are both key elements for reducing symptoms of stress, it
appears it is not enough. According to the 2008 sanofi-aventis Healthcare
Survey, 39 per cent of participants stated their workplace stress
was so overwhelming that it had made them physically ill at times,
an increase of 14 per cent since 2005.
Have
we done all that we can to alleviate the effects of stress in our
work environments? With the constant demands of our competitive
business world, feeling pressure at work is a fact of life for most
employees. Some even thrive on it: stress can be a motivator and
increase productivity. However, it can also be destructive, trigger
depression or the development of addictions and lead to fatigue,
heart disease, digestive problems, high blood pressure or back pain.2
According
to the Canada Safety Council, mental health issues are the fastest
growing category of disability costs in Canada. Not addressing workplace
stress leads to absenteeism, disability, low productivity and increased
staff turnover. What can we do to reduce the impact of stress and
why aren’t current wellness initiatives effectively addressing
these issues?
The
absence of true change in organizational cultures plays a large
part in this phenomenon. Leading by example is a simple, yet often
overlooked, fundamental. Research has clearly shown that leadership
significantly impacts not only engagement, but also employee health.
Have we created environments that truly value job satisfaction or
have we simply implemented wellness initiatives without questioning
whether or not they were in line and supported by the culture of
the workplace? In most organizations, the answer would be “no”.
For
wellness initiatives to work, they clearly need a wellness champion;
one to take the pulse of the organization. In the electronic age
of Blackberries, cell phones, texting and iPods we are all wired
in; it’s hard to turn the noise off to engage in simple conversations
that were once the norm.
The
Canadian work environment needs to foster a culture that allows
employees to take control of their time and ultimately their stress.
Some examples that have generated some great success in terms of
incorporating balance and time in the lives of employees would include:
- Respecting
the lunch hour – allowing people to breathe away from their
desk.
- Managing
your meetings – They are an epidemic in most organizations.
Leaders need to ensure they have value and purpose.
- Flexible
scheduling options.
- Health
Risk Assessments can play a key role in understanding all of the
risk factors at play.
- Manage
your e-mails and your Blackberries – no electronic conversations
after hours.
- Ensure
technology doesn’t compromise relationships.
- Set
reasonable expectations for response to inquiries – in the
age of electronic device 24-hour delay in response to e-mails
in order to eliminate the expectation of immediate reply.
Employers
should take a moment to think of small changes that may have a huge
impact on the quality of their work environment in changing the
way people work to address workplace stress.
1
The sanofi-aventis Healthcare Survey 2008, page 4.
2 Canada Safety Council, www.safety-coucil.org/info/OSH/mentalhealth.html
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