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November
2008 Newsletter
Employer
Branding: Do You Know What it is?
Florent
Francoeur, CHRP
Attract
qualified candidates; reduce employee turnover; keep and motivate
employees; increase company profile. These are but a few of the
challenges faced by managers in an increasingly competitive market.
Did
you know that there is very unique solution to all these issues?
Employer branding. Employer branding is the distinctive feature
that makes your company rise above the competition. When a company
is well known, both internally and externally, for the quality of
its work environment, its superior employee development and its
progressive respect in the workplace management practices, its social
involvement, etc., that’s employer branding. It’s what
makes an organization unique and able to survive.
Obviously,
organisational success depends on it. After all, the ultimate goal
is to do business well. A strong employer brand improves an organisation’s
financial results. While it includes a marketing component, employer
branding is also much more than that.
The
Power to Attract
An organisation with a prestigious employer brand built on employee
interests is incredibly attractive. People want to work for organisations
known for being good employers. Such organisations know how to successfully
integrate employees while keeping their promises. They do not disappoint
employees.
The
Power to Mobilize
Well treated and appreciated, employees working for well-branded
organisations are usually very proud of their jobs and want to keep
them. They believe in the organisation’s values because management
applies them daily and they can also make them their own. Highly
committed, they display superior work performances. In fact, they
feel so included and part of the company that they are genuinely
concerned with reaching the organisation’s objectives. They
consider the organisation’s successes to be their own. They
become its ambassadors, contributing not only to its high profile,
but also attracting superior candidates.
So
how can one develop a strong and distinctive employer brand? That
is where the challenge lies!
Listen
Carefully
Listen carefully to what the individuals who are connected with
your organisation have to say: clients, suppliers, candidates, former
employees. By doing so, you will be able to determine what works
and what does not work within your organisation. Why are you having
a hard time attracting good candidates? Why did an employee resign?
But
most importantly, the employer brand must be developed according
to employee expectations. You must find out what your organization
can do for its employees and align your management practices with
expressed needs. To do this, analyse your work environment. Find
out how your employees feel through surveys. They are usually a
good indicator of how well your employer brand is performing.
Once
you have identified what makes your organization unique and what
needs to be improved, it is time to develop an employer branding
strategy. But be careful! Your image must faithfully reflect the
organization’s culture and values. If not, employees will
be disappointed and become unmotivated.
Show
Leadership
If you want to build an employer brand that inspires your employees,
you must first make sure that you have management buy-in and participation.
You must convince management of the value of the changes to be made
to the organization.
Since
employer branding’s goal is to attract, promote it with employees.
Explain its objectives, characteristics, advantages for employees,
etc. Use the intranet, internal newsletters, message boards, etc.
That is how you will achieve universal buy in.
Employer
branding also strengthens an organization’s public profile.
In your job postings and your marketing campaigns, share its specifics,
for example your attention to employee well-being, career development,
ethics, etc.
For employer branding to be successful, you must know your organisation
very well and understand your employees’ needs; but most importantly,
you must show creativity when initiating employee friendly practices.
Tangible results will not fail to materialize rapidly, believe-me!
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