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June
2007 Newsletter
FIVE
MAJOR REASONS EMPLOYEES HATE THEIR MANAGERS
by Bruce L. Katcher, Ph.D.
President, Discovery Surveys, Inc.
(Author of “30 Reasons Employees Hate Their Managers”
published by AMACOM)
Of course, not all employees hate their managers
although some do. But most carry around with them deep-rooted resentments
toward managers due to their nagging concerns about their job, their
work life, their organization, and senior management. Five of the
major reasons employees are unhappy and hateful are briefly described
below. These conclusions are based on surveys we have conducted
of more than 50,000 employees during the past several years.
1) Employees Feel They Are Treated Like Children
Sixty-one
percent of all employees say management doesn’t listen to
them.
Employees feel they are treated like children
because they know how to do their jobs but are often not empowered
to do so, are afraid to speak up for fear of losing their jobs,
feel unappreciated, and believe it is unfair that there are different
rules for different people within the organization.
2) Employees Aren’t Respected
Forty-six percent of all employees believe
management treats them with disrespect.
Employees are concerned that their privacy
isn’t respected, management doesn’t really take the
time to get to know them as people, and nobody cares that they have
a life outside of work. They blame their bosses and feel very much
disconnected from senior management. Many are so resentful that
they stop trusting the information they receive from management.
3) Employees Aren’t Receiving What They Really Need
Fifty-six percent of employees believe their
organization is not well managed.
Many employees feel unsupported by their
organization. They frequently complain that their work group is
understaffed, they don’t receive the information they need,
they need more training, they receive poor support from other departments,
it’s difficult to get anything accomplished because there’s
too much red tape, there are too many meetings, and there are too
many poor performers in the organization.
4) Employees Feel Unappreciated
Sixty-one percent of employees are dissatisfied
with their pay.
Employees resent that their hard work is
not adequately appreciated. Many complain that their performance
reviews are useless, there is little connection between their pay
and their job performance, and they have limited opportunities for
promotion.
5) W-O-R-K Has Become a Four-Letter Word
Forty-four percent of employees are concerned
about their job security.
Many employees wake up each morning dreading
coming to work. They worry, due to no fault of their own, that their
job will be eliminated. They are also concerned that their work
is taking up too much of their time and energy. They would love
to leave for another job or to start their own business but feel
trapped.
Bruce
Katcher conducted a full-day workshop on this topic for HRANB on
Thursday, May 10th. The workshop discussed the underlying psychology
of many of these problems and presented specific suggestions for
what organizations can do to satisfy, motivate, and retain their
workers. For more information about the findings of the surveys
conducted by Discovery Surveys, and to sign up for their free monthly
e-newsletter, visit http://www.DiscoverySurveys.com.
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