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June
2007 Newsletter
Is
an Addiction a Safety Risk in the Workplace?
by Nicholas Barry
I
was talking to a human resource manager a few weeks ago about an
employee who worked in his company. This employee was driving a
company car and there had been numerous complaints from other employees
that this man had alcohol on his breath at various times throughout
the day. The HR manager said that the employee was almost ready
to admit that he had a problem and that they could finally do something.
I asked “What if the employee killed a child in a motor vehicle
accident before he admitted he needed help and you had prior knowledge
of a this serious safety situation?” “I see what you
mean,” he said and wanted some advice from me. I suggested
that he should take the employee out of that car immediately until
he could get a substance abuse professional (SAP) to assess him
for addiction and to see what the SAP recommended. The SAP will
either recommend treatment or education depending on the nature
and seriousness of the problem. The company will then have a written
treatment plan and documentation to promote further action.
The
manager was concerned with human rights of the employee. I was concerned
for the child or others that could be killed or maimed if nothing
was done while people were waiting for this man to get help on his
own. My primary concern as a Substance Abuse Professional is the
safety of the public and the other employees working with an addicted
employee. The employee and his or her rights are secondary
to the safety of others. The idea is to address the safety
concerns first.
What
constitutes reasonable cause to ask an employee to undertake a SAP
assessment for addiction? What sort of things should a manager look
for while observing or hearing about this employee?
- Alcohol
on the breath. (That one is pretty obvious and serious)
- Drunk
driving or other charges related to alcohol or drugs.
- There
are physiological and physical symptoms one can learn and be attentive
to.
- Erratic
work performance, especially, from someone who was very good at
their job. (Look for changes)
- Absenteeism
is especially useful clue that the person has a problem with something.
- Rumours
are useful. They can help you to establish a pattern if there
are enough of them.
- Unreasonable
excuses for being away or not completing tasks on time.
- Moodiness
and problems with other employees. (I have a checklist on my
site called Checklist for Managers that lists
many subtle clues)
How
do you know if it is addiction? Actually, you really do not know
if it is an addiction. You would not know that until the person
is professionally assessed. You may suspect but unless you have
some sort of specialized knowledge and training you would not be
able to diagnose this your self. Besides, you do not want or need
all of that personal information that an addiction assessment gains,
nor would the employee want to give it to you. That personal information
needed for the assessment must stay with a third party for confidentiality
reasons. That is another reason to us a SAP.
If
you think that something is not right, there is a policy violation
or that a person has an alcohol or drug problem, you should be documenting
the behaviour. You are trying to build a case that something is
wrong and it would be reasonable to assume that it may be addiction.
To correct policy violations or improve employee behaviour is one
of your functions. That is your job. That is solution-focussed intervention.
Whether it is addiction or not you will have to deal with it and
take steps to correct it. The SAP interview will move you to a solution.
Either the person accepts the help or they do not. Are you going
to let someone work with the smell of alcohol or break other company
rules without taking action? It is not inhumane to ask people to
be responsible for their behaviour, especially, when that behaviour
has the potential to harm the employee or others.
In
my seminars I hear of some really horrific cases that employees
and mangers appear to be putting up with that in my opinion could
be solved with some action. My on-site seminar includes a slide
that says, "Addicted people do not get help because
they see the light but because they feel the heat on their ___."
In the 22 years that I have been in the addiction business, I have
found that to be true especially when the workplace is actively
trying to help. Everyone that I have ever personally known or heard
about who has recovered from addiction, has done so only when the
chips were down - never when they were on a roll. Something happened
in their life to make them see that there is a problem. The workplace
is uniquely able to influence the employee in such a way as to get
them to look at himself or herself long enough to see that there
is a problem. The choice is then theirs to do something about it.
I have lots of success stories and other useful information to share
with you to make you job easier. Please feel free to visit my website.
Nicholas
Barry is a Substance Abuse Professional working in Saint John New
Brunswick. He sees individuals and also conducts seminars on “Addiction
in the Workplace” to assist supervisors and managers to find
a solution to this growing problem.
Nicholas
Barry, MSW, ICADC
Addiction Consulting Services
451 Ridge Row, Saint John,
NB, Canada, E2M 4A2
Phone: 506-672-2618
Fax: 506-672-2619
Email:
nick@addictionconsulting.com
Web: www.addictionconsulting.com
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