FREQUENTLY ASKED QUESTIONS

If your question is not answered below, please let us know. If you have a question that you think should be listed on this page, please also let us know.

Advertising

How much does it cost to place an advertisement?

If you are a member, it costs $200 to email our members. Nonmembers pay $250. Most people find this the most cost effective way to reach our members. You can also place an advertisement on our web site ($100 for two weeks and $200 for a month for members; $125 and $250 for non-members) but we do not recommend this option. If you want to place an advertisement on the website, experience has shown it most cost effective to email members and then place the advertisement on our website for two weeks for a total cost of $300.00 for members; $375.00 for non-members.

Do members get a discount for advertising?

Yes. We recently implemented a discount for members. See above.

CHRP

Is there any fee to recertify?

Not at this time. Many of the other provincial associations charge a fee to recertify. However, we feel that you pay enough to first off, pass the exams, and then continue with your annual fees. So at the present time, we've decided not to charge a recertification fee.

What is this membership number and category on the application form?

Your membership number and category are mentioned on your annual invoice. If you don't have it handy, don't sweat! We have that information on file and will fill the membership number and category in for you.

I need to get this application in FAST as the deadline is in a few days. What can I do?

You can courier your package to us. Do NOT send it to the post office box. People who have done so in the past have had the courier take it to the wrong address and it has been substantially delayed.

Phone us for our courier address - 506.855.4466.

If I decide not to write the exam after I've registered, what happens?

If you cancel prior to the application deadline, you will just have to pay a small administrative fee.

If you cancel after the application deadline, you will be charged a $100 deferral fee which will allow you to write the exam at the next sitting.

If I fail the exam, do I have to pay to write it again?

Yes.

The Professional Assessment Resources Center website states: The passing grade for the National Professional Practice Assessment is set at 70%. Candidates achieving a passing grade will receive their CHRP designation. Any candidates not achieving a passing grade must rewrite the National Professional Practice Assessment again at a future date. There is no limit to the number of times a candidate can take the National Professional Practice Assessment; however, all candidates must complete the National Professional Practice Assessment requirement within 5 years of successfully passing the knowledge assessment. The set exam fee will be charged for each attempt at writing the National Professional Practice Assessment.

Can I ask someone who has already passed the exam for information?

No. Writers sign a confidentiality agreement before writing the exam. However, we do have a few executive members who have written and passed the exam and they know what they are allowed to tell you without breaching this clause. Contact us and we'll put you in touch with the right person to talk to.

What books can I purchase to study for the first exam?

There are multiple ways that you can prepare for the first CHRP exam. Many students use their HR textbooks to study. Others take courses. Some form study groups. Others find the online course and the study guide the most effective means of making sure they know the material.

Free Learning:

Self-Directed Learning

Sample Exams and Quiz

For Fee Learning:

CCHRA Exam Prep Course (Campus HR – Online)

Canadian HR Press Study Guides

How soon after the exam are the results available?

Six to eight weeks after the exam, you will receive a letter advising you of whether you passed or failed the exam. This letter will give you your score. In addition, if you failed the exam, it will let you know your score in the various sections so that you can concentrate your studies in the areas you need to improve before you re-write the exam.

I have just come back from maternity leave to discover that my CHRP renewal is due. I'm not sure I have enough points. What can I do?

Sometimes you will be amazed with how many points you already have. Start filling out the form and see if you have enough points to recertify. If you don't, let us know. In cases of maternity leave, we can extend the due date by the same length of time as the maternity leave. You may require your HR office to send us a letter stating how long you were off work.

How come my payment for my CHRP exam hasn't been processed yet?

The payments are all processed at the same time - after we've received certain information from CCHRA (the body that is responsible for sitting the exams). Once we've received this information from them and processed the payment, you'll receive a letter in the mail. Attached to this letter will be your VISA receipt. If you paid by cheque, no receipt is issued unless specifically requested.

The provincial form says it can be used until 2006. When in 2006?

During the January to March 2006 time period we will be transitioning to the National Renewal Form and either form may be used at that time. After March 2006, only the national form can be used for renewals and the current HRANB renewal form will be taken off the web site.

Do I pay HST on my CHRP fees?

Yes. We recently had to start charing HST on all fees.

General

Why do you want personal information such as my home address? What do you do with this information?

Many times we've had members who switch positions and forget to let us know. When a member has a CHRP, this could mean that they lose their CHRP because they don't receive an invoice and pay their bill in time. Once a CHRP is lost, you cannot get it back without writing two exams and spending quite a bit of money. As a result, if we have your home information, it is more likely that we can get in touch with you if a problem such as this arises.

Your home information is kept in a different category in our computer files and will not appear in our membership directory unless you request it. It will, however, be on our password protected area of our online database so that you can keep all your information up to date and accurate.

Financial

How do I pay my bill?

• Either just mail us a cheque to the address at the bottom of this page. Make sure you put your name or invoice number on the cheque. Or if you want to pay by credit card, just give us a call at 506.855.4466.

I just received my invoice and noticed I have charges for both CHRP and membership. Can I just pay for my CHRP or do both fees have to be paid?

• In order to maintain your CHRP, you must first be a member of HRANB. As a result, you must pay the total amount due and not just one part.

I am not sure whether or not I paid my invoice this year. How can I check?

• Our members only section will allow you to input your username and password to check when you last paid your bill for membership and CHRP (if applicable).

Membership Directory

I just received the print copy of the membership directory and noticed that my information is incorrect. Why is this?

• The information in the publication is sent to the printer approximately two months before the members receive it. It could be that any changes were not received in time to make the deadline. Or it could also be that you forgot to let us know about the changes. We do send out several emails before printing the directory to make sure member information is up to date. If you did not receive these notices it meants that you did not keep us up to date with your contact information. Please let us know as soon as possible your updated information.